Support Center

Get the help you need to make the most of Clinic Assistant.

WhatsApp Support
Instant help via WhatsApp

+27 83 729 6943

Quick questions and instant support

Email Support
Detailed technical assistance

support@clinicassistant.co.za

Response within 24 hours

Phone Support
Direct phone assistance

083 729 6943

Mon-Fri, 8AM-5PM SAST

Frequently Asked Questions

How do I reset my password?

Click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email.

Can I access Clinic Assistant on mobile?

Yes! Clinic Assistant is fully responsive and works on all mobile devices through your web browser.

How do I add new staff members?

Go to Settings → Staff Management → Add New Staff. Fill in their details and assign appropriate roles and permissions.

Is my patient data secure?

Yes, we use industry-standard encryption and security measures. Your data is hosted in South Africa and complies with all local regulations.

How do I generate medical certificates?

Use the Medical Document Generator in the patient record. Select the document type, fill in the details, and generate Unjani-compliant certificates.